Get instant access to key figures across reservations, services, guests, events, sales, billing and more. Create custom relationships, generate reports and forecasts in minutes—so you make quick, data-driven decisions in every department and for any time period.

Optimise your bed and room allocation for hostels, lodges and boarding houses. Manage mixed or gender-specific bookings, handle group check-ins, adjust occupancy via drag-and-drop and access detailed reports—so you maximise capacity, streamline operations and keep a clear overview of arrivals, departures and in-house guests.

Simplify complex event planning. Use visual tools, automated contracts and forecasts to stay in control. Coordinate your teams with function sheets and real-time updates, integrate PMS and sales data and manage every detail from schedules to on-site execution—driving efficiency, transparency and revenue growth.

Streamline operations across your hotel chain or co-operation. Control master data, unify guest records, manage marketing, reservations and financial data and access consolidated reporting—while keeping local flexibility. Configurable synchronisation ensures you share accurate information between properties and headquarters, supporting consistent standards, guest recognition and efficient decision-making.

Centralise all customer data in one database, accessible to every department. Manage profiles, segment guests, launch campaigns, track contacts and reporting. Streamline communication, automate tasks and run targeted marketing—so you understand guests better, personalise offers and maximise revenue potential.

Bring guest, agent and tour operator bookings together in one hub. Access real-time availability, manage complex allotments, handle commissions and add extra services. Share data across all properties for faster communication, automated workflows, group invoicing and optimised occupancy—so you streamline processes while creating new revenue opportunities.

Offer a browser-based check-in solution—no app download needed. Let your guests reserve, pre-check-in, select rooms, send service requests, give feedback and access invoices. All actions sync in real time with SIHOT.PMS—so you deliver convenience for guests and efficiency for your team.

Empower your guests to check in quickly and independently at a self-service terminal. They register, sign digitally, choose rooms or upgrades, add services, make secure payments and receive key cards or mobile access. You reduce queues, save staff time and create a smooth arrival experience.

Strengthen your guest relationships with managed cards, rewards and discounts—fully integrated with front office operations. Automate processes to reduce workload, use guest and booking data for targeted campaigns and drive repeat stays—so you foster long-term loyalty with minimal effort.

Put a powerful staff app in your team’s hands. Update housekeeping status instantly, log maintenance tasks with photos, manage lost property, check meal plans, track guest accounts and access contacts. You improve communication, efficiency and service across all departments in real time.

Connect your hotels within a group. Share guest data, reservations and reports across properties. Compare availability, manage cross-property bookings, vouchers and accounts, run multi-property audits and control access rights—so you keep operations coordinated, service consistent and insights centralised across all locations.

Accept payments fast and securely. You process cashless transactions at every touchpoint—from reservations to check-out. Streamline payment processes, reduce errors and support multiple methods—so you improve guest convenience while ensuring compliance and efficiency.

Automate personalised emails before and after the stay. Highlight your facilities, attractions and offers, encourage bookings, share event updates and request feedback. You build stronger relationships, promote services and reduce staff workload—delivered at the right time with full personalisation and opt-out options.

Maximise your revenue with structured BAR levels and dynamic open pricing. Apply set rates for demand periods, adjust prices flexibly and create derived rates for packages, promotions and corporate offers—always showing accurate totals in reservations, whether booked online or via phone.

Configure flexible rules for cancellations, no-shows and booking changes according to your agreements. Define charges, fees and exceptions, let staff review, adjust or waive amounts—so you ensure fair, transparent and contract-compliant handling of all modifications.

Record issued items and refundable deposits directly on guest accounts. Process returns, losses or damages instantly with automatic inventory updates. Track deposits collected and refunded in detailed reports—so you keep billing accurate, assets under control and processes transparent.

Manage your clients and contacts with ease. Track every interaction, manage opportunities, set targets, analyse performance and automate workflows. You organise your sales processes, personalise communication and use data-driven strategies that increase revenue and strengthen loyalty.

Take control of properties with multiple owners. Automate revenue distribution, support different contract types, manage pooled income, track FF&E, log transactions and integrate banking—so you provide accurate statements, full compliance and transparency for hotels and resorts with shared ownership structures.

Automate the selling and redeeming of vouchers—from invoicing and tax handling to payment posting. Customise layouts, apply property restrictions, sell online and ensure secure redemption. You track issued and outstanding vouchers in full detail—so you reduce errors, enable targeted marketing and keep control.

The booking engine that drives commission-free direct sales. Customise it to your brand, boost up- and cross-selling, add vouchers and promotions and integrate online payment and Google Analytics. Secure, responsive and intuitive, it helps you control the guest journey, increase revenue and strengthen your brand.

Design BAR rates based on occupancy, season and events—so you maximise revenue. Apply yield schemes with rate levels, restrictions and seasonal variations. The yield calendar ensures you always sell at the right price, at the right time, to the right guest—with automatic updates for every reservation.

Open integration technology built on API-first principles. Choose up to five partners freely with ready-to-use integrations. With SIHOT@360° you combine powerful technology with a flexible package—giving you seamless connections, independence and scalability.