4.6/5 stars on Hotel Tech Report

Digitalise Your Entire Guest Journey

Streamline processes and personalise interactions—less admin, more focus on delivering an outstanding guest experience.

Trusted by Thousands of Hotels Worldwide

Benefits

Better Hospitality Powered by Digitalisation

Discover how the Digital Guest Journey simplifies everyday operations and creates real value for both staff and guests.

Automation
Save time by automating admin tasks like confirmations, data entry, payments and guest communication - improving the overall guest experience.
Personalisation
Personalised messages before, during and after the stay—branded, timely and relevant for every guest.
Revenue
Boost income through targeted upselling, direct bookings and flexible payment options—without increasing staff workload.
Security
Enable secure payments, digital keys and authentication—ensuring safe, contactless interactions for guests and staff.
Contactless
Offer modern, safe and self-directed services like mobile check-in, digital keys and online payment options.
Optimisation
Reduce workload and stress—empower staff to focus on service and create better guest experiences.
All-in-One

Your Complete Digital Guest Journey with SIHOT

Optimise the entire guest experience—across all Digital Guest Journey touchpoints—from booking to after check-out, with automation and seamless communication.

Booking Engine

Increase Direct Reservations Without Commission

With SIHOT.WEB, guests book directly via your hotel website—without third-party costs. Dynamic pricing and analytics support conversion. Guests can also pay securely during booking via a protected payment or guarantee link, helping you increase revenue and reduce no-shows.

Everything Connected. Everything Simplified.

EasyConnect unites all Digital Guest Journey tools — seamless for guests, simple for staff and efficient for operations.

Simple Authentication
Guests sign in quickly and securely with modern login methods — from social accounts to two-factor authentication — making access simple, safe and hassle-free.
Multichannel Communication
Send personalised, branded updates via email and SMS. With WhatsApp and more channels coming soon, communication stays direct, timely and always in line with your Digital Guest Journey.
Wallet Integration
Deliver booking confirmations, digital keys and QR codes straight into guests’ mobile wallets. Easy access anytime, anywhere, while reducing paperwork and improving convenience.
Guest Journey Tracking
Track the complete Digital Guest Journey — from booking and upselling to feedback — giving you insights to refine experiences, boost loyalty and optimise operations.

Runs Smoothly – Whatever Tool You Use

E-Book

Making It Through the Digital Jungle

Our free E-Book is your hands-on guide to Digital Guest Journey transformation—strategies, tools and insights for better guest experiences.

Success Stories

Success Stories From Our Customers

“It’s about making processes simple and with SIHOT, that’s possible. Even training new staff is quick: the old system used to take almost a month before staff were confident using it, now they’re up and running within a week.”

Lurio Alves, Hotel Manager, Reserva Alecrim Eco Suites Resort

„SIHOT is like a Swiss Army knife. There are endless possibilities for using all its functions. For challenges specific to our needs, the existing features were expanded with new solutions.”

Matthias Eckstein, Hotel Director Best Western Plus Palatin Hotel

“We’re now able to provide much more information to our guests ahead of arrival and follow up post-stay allowing us to deliver a full guest experience. By automating all these interactions, we’ve saved huge amounts of time and even removed a lot of duplicate work our teams were doing. There’s much less pressure on our check-in/out teams now.“

Marc Becker, EDV Administrator, Derag Living Hotels
FAQ

Need Help?

Find helpful answers to frequent questions—or reach out to us directly if you need support.